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• Lute Riley Honda is practicing the old bait and switch.
• The car prices that they list online are not accurate because when you go to the dealership, they "a... (Guest G., )
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• LIARS and CHEATS Don't go here  
• As someone else said, these people are so slimy because they do not honor the car quotes that were made online or on the phone, even if you have the quote in writing./P (A, )
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• never honor their own quotes
• These people are just a bunch liars.BR / (EL13, )
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• Awesome Dealer to work with!!!!!!!!!!!!!!!!!!!!!!!!
• I called several Honda dealerships in the metroplex to get a price quote on a New Honda Accord. What I like about Lute Riley's staff is that they are honest upfront. They shared all the tricks that other dealerships try to pull, but I didnt pay attention at first. I was just looking at the sale price. i went to other dealerships and they added $2500$3000 after market equipment which ultimately raised my price. That's what Lute Riley warned me about. So went a head and bought from Lute Riley. They have the best Management Team. /P (socal7, )
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• ?BEWARE OF LUTE RILEY KHANS (AKA ?CONS?)
• My experience with Lute Riley was totally opposite. On the way to another place recommended by our friends, I stopped at Lute Riley to look for a used car. The salesman (Khan) really conned us into buying a Honda Accord 2004 (total cost $17,000) car with all the promises to fix things like body scratches, suspension, brake (grabbling), etc. He was practically begging us using the common Asian heritage as a hook. After signing the papers, they completely changed their tune and giving us a hard time. On top of that, I was out of town and when my wife went to the place next day with her friend, the people at Lute (almost all the sales people we faced were named KHANS) completely ignored her and refuse to even talk to her. After I came back from my trip, I went with her. After a long battle with the KHANS, they took the car with a promise to fix all the things listed as a presale requirement. Few days later, they called my wife saying that everything is fixed. But to our dismay, we noticed that most of the things were not fixed as promised. When I called the service man (not KHAN. but CHEEK for a change), he talked rude and almost hung up on me saying things like: ?I am the last person who can help me in this dealership. Do whatever you want. Take it or leave it. This is the best we can do?, etc. Overall, it did not sound like I am the customer and they are the vendor. I have to be at their mercy for the things they need to fix as a presales requirement. /P (kuppuda, )
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• Good Experience
• My car was totaled by someone driving while talking on a cell phone. I had looked at the redesigned Honda Civic online and wanted one, but wasn't planning to buy a new car for a few years. But in September 2005 I had to buy a new car and that's what I wanted. The problem was that none had been delivered to the Dallas metro area yet. Marc Dupuy at Lute Riley search around and found one he could get in for me, so I was the first to get one of those really cool coupes in Dallas. Whee! :) The experience was great. They explained every little thing and didn't treat me like a stupid woman. Because the car was so heavily desired, they wouldn't budge on the price, but they were very flexible on the financing and went out of their way to beat the financing I had prearranged with another bank before I went in. Service has been pretty good, except for a nasty issue with their body shop. Please see my review on the Lute Riley Body Shop and STAY AWAY. Otherwise, I think you'll have a good experience with the dealership. Just take the car someplace else if something cosmetic happens to it. /P (savvycat, )
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